The plumber who showed up was Oscar. This guy was great. Super kind and professional, but that’s not all. I have old plumbing from the 50’s. I tried to change the shower knobs myself but something wasn’t working right, I couldn’t close the water flow. The knobs just kept turning. Oscar is a young guy who had never worked with this type of knob before, and at first was unsure what to do. I had been trying to figure it out for the better part of a day, but this dudes research skills were just that good. He got it figured out. He totally could have told me that we need to redo the whole piping in there, because I thought I had damaged it by banging it with a hammer when trying to get the old ones out. But he persisted and made maximum effort to figure it out, and he did. Saving me hundreds of dollars. Couldn’t have been happier with the service, and the person. He was just a cool guy, very chill, calming, and effective. A+