I had a bad experience with another company, so I called Speed Rooter for a second opinion,. They were very detailed over the phone and in person. Noel came out to check my heater and gave me my options. He also showed me the problem so that I can understand what he was explaining to me. Very professional and detailed. They care about their customers, and not just interested in getting over on people, they give you all available options, so they saved me from spending a lot of money which wasn’t necessary because they fixed the problem in a very timely manner. I will be using them in the future